Mel and I left Rosie at Good Dog Hotel and Spa at 5345 N Winthrop in Broad Ripple for kenneling and day care Friday and Saturday. Rosie is a 50-pound Lab mix. She’s very active and strong, and she hasn’t had any formal obedience training yet. Mel shared all this information with Good Dog when she completed the application a few weeks ago.
After our experience this past weekend, I don’t have the warm and fuzzies about Good Dog. Based on my observations of how the Good Dog staff handled Rosie, I don’t believe their staff has enough experience to handle an aggressive, untrained dog like Rosie, despite their assurances otherwise. I thought it was odd that they never asked us what commands Rosie knows. I realized it’s because their staff didn’t try to communicate with Rosie. Instead, they slipped a leash around her head and dragged her, choking, down the hall.
When we dropped Rosie off I told Mel I was concerned that she might be neglected by the staff because she’s such a handful. I could easily see how their young adult staff might be tempted to leave Rosie in the kennel rather than deal with such a boisterous dog. Unfortunately, my suspicions were confirmed. Rosie wet her crate on the way home. She went potty three more times in the backyard.
The folks at Good Dog assured us that Rosie was taken out every 40 minutes during day care, which lasts until 3:00. Bullshit. We picked Rosie up around 3:40. I’ve spent every day with Rosie for the past two months. I know her potty habits.
My position is that Good Dog misrepresented its services when they told us they could handle an aggressive dog who had no formal training. Dragging and choking a dog is inhumane. Not allowing a dog to go potty is inhumane. Rosie is a good dog, and she deserves better than Good Dog Hotel & Spa.